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Lease Addendum Secret Shopper Program The City of Austin is seeking a qualified Contractor to provide a Lease Addendum Secret Shopper Program to test compliance with Rental Housing Development Assistance (RHDA) program requirements. Services shall include testing related to applicant screening criteria, voucher holder applicants, and application denial and appeals processes.

Estimated Value: $75,000
Archived TexasComputer Hardwarerfq
This bid is closed — responses were due September 10, 2026. It is no longer accepting submissions. We keep closed bids on BidsNexus for reference: agencies often re-issue the same need, and past bids show what they buy and when.
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Sep 9, 2026
Sep 10, 2026 12:00 AM
Computer Hardware
rfq
541611
AI Summary
The City of Austin is seeking a contractor to implement a 'secret shopper' program to assess compliance of rental housing developments receiving assistance with RHDA program requirements, specifically focusing on applicant screening, voucher holder applications, and denial/appeal processes.
Line Items
ItemQtyUnitEst. Unit PriceEst. TotalCategory
Lease Addendum Secret Shopper Program Design and Implementation 1 project $25,000.00 $25,000.00 Professional Services
Secret Shopper Services - Applicant Screening Criteria Testing 100 instance $250.00 $25,000.00 Professional Services
Secret Shopper Services - Voucher Holder Applicant Testing 50 instance $300.00 $15,000.00 Professional Services
Secret Shopper Services - Application Denial and Appeals Process Testing 20 instance $500.00 $10,000.00 Professional Services
Estimated Bid Value$75,000.00

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